Shipping policy
Last updated: August 14, 2026
Thank you for shopping with Lumière & Co Jewelry. We are committed to delivering your order with care and efficiency.
📦 Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has shipped.
🚚 Shipping & Delivery
We offer free shipping on all orders worldwide — no minimum purchase required.
| Destination | Estimated Delivery Time |
|---|---|
| United States | 7–14 business days |
| International | 7–14 business days |
Delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors beyond our control.
🌍 International Shipping
We ship to most countries worldwide. International orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
📍 Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
❓ Lost or Delayed Packages
If your package has not arrived within the estimated timeframe, please contact us at support@lumierecojewelry.shop and we will investigate with the carrier on your behalf.
📬 Contact Us
BVTRIEU LLC — Lumière & Co Jewelry 1001 S Main St Ste 600, Kalispell, MT 59901, USA 📧 support@lumierecojewelry.shop 📞 +1 (747) 319-6488